This Privacy Policy explains what personal information pak g collects when you use the platform at pakg.onl, how that information is used, who it may be shared with and what rights you have over your own data. Please read it carefully.
This Privacy Policy applies to all personal information collected, processed and stored by pak g ("pak g", "we", "us", "the Platform") in connection with the services available at pakg.onl. When you create a pak g account, make a deposit, place a bet, contact support or simply browse the platform, you share information with us. This policy explains exactly what we do with that information — in plain language, without burying things in legal text that nobody reads.
Pak g is operated with Pakistani players as the primary audience. We understand that trust matters enormously to players in Pakistan, particularly when it comes to sharing financial and personal information online. This policy is written to give you genuine clarity on what pak g knows about you, why we need it, how we protect it and what you can do if you want to see, change or delete it.
By registering on pak g and using the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree, please do not register or continue using the platform.
Summary: This policy tells you what data pak g collects, why, how it's protected, who can see it and what rights you have. It's written to be read, not avoided.
Pak g collects personal information in several categories depending on how you interact with the platform. Below is a clear breakdown of what we collect and when.
When you create a pak g account, we collect: your full legal name, date of birth, email address, mobile phone number and the country and city you are based in. This information is required to create and maintain your account, verify your age and identity, and communicate with you about your account.
For withdrawals above certain thresholds, and as part of our anti-money laundering (AML) compliance obligations, pak g may request government-issued identity documents. This typically means a copy of your CNIC (Computerised National Identity Card) or passport. These documents are collected and stored securely with restricted access, used only for verification purposes and retained for the legally required period.
When you make a deposit or withdrawal, pak g records the transaction details: the payment method used (e.g. Easypaisa, JazzCash, bank account), the transaction amount in PKR, the date and time, and the transaction reference number. Pak g does not store your full mobile wallet PIN, bank card CVV or online banking password. Payment processing is handled through secure payment gateways, and only tokenised or reference data is retained by pak g.
Pak g records your gameplay activity including: games played, bet amounts and outcomes, session duration, game preferences and VIP tier progression. This data is used to calculate bonuses and cashback, manage VIP tier status, detect unusual activity and personalise your experience on the platform.
When you access pak g, we automatically collect certain technical information: your IP address, browser type and version, device type (mobile or desktop), operating system, referring URL and pages visited on pakg.onl. This data is used for security monitoring, fraud prevention, platform analytics and improving the player experience.
If you contact pak g support — via live chat, email or any other channel — we record those communications. This includes the content of your messages and any information you share during the interaction. These records are kept for quality assurance, dispute resolution and training purposes.
| Data Category | Examples | Why Collected |
|---|---|---|
| Identity | Name, DOB, CNIC, email, phone | Account creation, age & identity verification |
| Financial | Payment method, transaction amounts, reference IDs | Deposit/withdrawal processing, AML compliance |
| Gameplay | Games played, bet history, session data | Bonus calculation, VIP tier, fraud detection |
| Technical | IP address, device type, browser | Security, fraud prevention, analytics |
| Communications | Support chat logs, emails | Dispute resolution, quality assurance |
Pak g uses the personal information we collect for the following purposes. We do not use your data for purposes not described here without first obtaining your consent.
Pak g processes personal data on the following legal grounds:
Pak g does not sell, rent or trade your personal information to third parties for marketing purposes — ever. Your data is shared only in the following limited circumstances, all of which are necessary for the platform to operate.
To process your deposits and withdrawals, pak g shares transaction data with the relevant payment service providers — including Easypaisa, JazzCash, NayaPay, SadaPay and banking institutions. These providers receive only the information necessary to complete the transaction and are contractually bound to use it for no other purpose.
Pak g's game library is powered by third-party game providers including Pragmatic Play, Evolution Gaming and others. When you play a game, certain technical data (such as session identifiers and bet results) is exchanged with the relevant provider's servers to deliver the game. This data is governed by the provider's own data processing agreements with pak g.
Where automated identity verification is used, your identity documents may be processed by a third-party verification service. These partners are bound by strict data handling agreements and use your documents solely for verification purposes.
Pak g will disclose personal information to law enforcement, regulatory bodies or other governmental authorities when required to do so by law, court order or regulatory directive. In such cases, pak g will disclose only the minimum information required and, where legally permissible, will inform you of the disclosure.
We will never: sell your data to advertisers, share your information with other gaming platforms, or pass your contact details to third-party marketing companies. If anyone contacts you claiming to be from pak g and requesting sensitive information outside our platform channels, treat it as a fraud attempt.
Pak g uses cookies and similar tracking technologies on the pakg.onl website. A cookie is a small text file placed on your device when you visit a website. Cookies serve a number of purposes on pak g.
These cookies are necessary for the platform to function. They maintain your login session, remember your language preference, store your game progress within a session and enable core security features. Essential cookies cannot be disabled without breaking core platform functionality.
Pak g uses analytics tools to understand how players navigate the platform — which pages are most visited, where players drop off during registration, and how different sections of the site perform. This data is collected in aggregated, anonymised form and does not identify individual players.
With your consent, pak g may use cookies to remember your preferences, personalise promotional content shown to you and track the performance of marketing campaigns. You can withdraw consent for non-essential cookies at any time by adjusting your browser settings or using the cookie preference tool available on the platform.
Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies, accept only essential cookies or delete existing cookies. Note that blocking essential cookies will affect your ability to log in and use the platform normally.
Pak g takes data security seriously. The following measures are in place to protect your personal information from unauthorised access, disclosure, alteration or loss.
Your part in security: Pak g's security systems protect your account from external threats, but you also play a role. Use a strong, unique password for your pak g account. Enable 2FA. Never share your login details with anyone. If you suspect your account has been accessed by someone else, contact pak g support immediately via live chat.
Pak g retains your personal data for as long as is necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. The following retention periods apply.
When your personal data is no longer required for any of the above purposes, pak g will delete or anonymise it securely. Data that has been anonymised is no longer personal data and may be retained for analytical purposes indefinitely.
You have meaningful rights over the personal information pak g holds about you. These rights can be exercised by contacting the pak g support team as described in Section 14.
You can request a copy of all personal data pak g holds about you. We will provide this within 30 days of your request.
If any information we hold about you is incorrect or out of date, you can ask us to correct it. Most details can be updated directly in your account settings.
You can request deletion of your personal data. We will comply where no legal obligation requires us to retain it. AML-related records may be retained regardless of this request.
You can ask us to pause processing of your data while you contest its accuracy or while we verify your erasure request.
You can request your personal data in a structured, machine-readable format to transfer to another service.
You can object to processing based on legitimate interests — including profiling for marketing purposes. Objections to essential processing may affect your use of the platform.
To exercise any of these rights, contact the pak g support team via live chat or email at support@pakg.onl. We will acknowledge your request within 5 business days and complete it within 30 days. There is no charge for exercising your data rights.
The pak g platform is strictly for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not create a pak g account or use the platform in any way.
If pak g becomes aware that personal data has been collected from a person under 18, the account will be immediately closed and all associated data deleted, except where retention is required for regulatory compliance purposes such as documenting the underage activity for AML records.
Parents and guardians who believe their child may have created a pak g account should contact support immediately at support@pakg.onl. We will investigate and act promptly.
With your consent, pak g will send you promotional emails, SMS messages and in-platform notifications about bonuses, new games, VIP programme updates and special events. You can manage your marketing preferences in your account settings at any time.
To opt out of all marketing communications, you can: click the "unsubscribe" link in any promotional email; go to Account Settings > Notifications and disable marketing communications; or contact support via live chat or email and request removal from all marketing lists.
Opting out of marketing communications does not affect transactional communications — pak g will continue to send you important account-related notifications such as deposit confirmations, withdrawal updates and security alerts, as these are necessary for account management rather than promotional.
The pak g platform does not contain links to third-party external websites as a general matter. However, in the event that any third-party content or link does appear on the platform, pak g is not responsible for the privacy practices of those third-party sites. This Privacy Policy applies only to data collected through the pak g platform at pakg.onl. If you follow a link to any third-party website, you should read that website's privacy policy before providing any personal information.
Pak g may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform operations. When we make material changes — meaning changes that significantly affect how your personal data is used or what rights you have — we will notify you by email at least 14 days before the changes take effect.
Minor administrative updates (such as correcting a typographical error or updating contact details) may be made without advance notice. The "Last Updated" date at the top of this page always reflects when the current version was published. We encourage you to review this policy periodically so you are always aware of how your data is handled.
Continuing to use pak g after the effective date of any update to this policy constitutes your acceptance of the revised terms. If you disagree with any change, you may close your account by contacting support.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how pak g handles your personal information, please contact the pak g data team through any of the following channels:
We aim to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 days. Where a request is complex or involves a large volume of data, we may extend the response period by up to an additional 30 days, in which case we will inform you of the extension and the reason for it.
Pak g is committed to handling your data with respect. If you feel your privacy concern has not been addressed satisfactorily after contacting us, you have the right to escalate the matter through whatever regulatory mechanisms are available to you. Pak g will cooperate fully with any legitimate oversight authority.
Every data protection measure pak g has in place is there because players deserve a platform they can trust with their information.
All personal and financial data stored by pak g is encrypted with AES-256. The same standard used by banks and government systems. Your information is not readable by anyone without the correct decryption key — including pak g staff who don't need access to your data.
Pak g does not sell, rent or trade your personal information to advertising networks, data brokers or other gaming platforms. Your data is used only to provide and improve the pak g service — nothing else. This is a firm policy, not a preference.
You can request a copy of all personal data pak g holds about you at any time. You can also ask us to correct it, restrict how it's used, or delete it entirely (subject to legal retention obligations). These rights are real and actioned within 30 days.
Pak g collects only the personal information that is genuinely necessary to operate the platform, comply with legal obligations and provide the services you've signed up for. We don't collect data speculatively or build profiles beyond what service delivery requires.
Marketing emails and SMS from pak g are entirely optional. You can opt out at any time from your account settings in under 30 seconds. Opting out does not affect your account or any service you receive — only promotional communications stop.
Pak g keeps your data only for as long as is legally required or necessary for service delivery. When the retention period ends, data is deleted or anonymised securely. You won't find your old account data floating around pak g's systems years after you've moved on.
Register your pak g account today. Your personal and financial information is protected by encryption, never sold and fully under your control. Secure, local and built for Pakistan.